The agreement between us.

Welcome to ShikshaPal. These Terms of Service ("Terms") form a legally binding agreement between you and [Legal Entity Name] ("ShikshaPal", "we", "us"). They govern your use of the ShikshaPal application, website, and related services (together, the "Service"). Please read them carefully.

1. Accepting these Terms

By creating an account, downloading the application, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Service.

If you are under 18, you must have your parent or lawful guardian read these Terms with you and give consent on your behalf before you can use the Service.

2. Who can use ShikshaPal

You may use the Service only if all of the following are true:

• You are at least 13 years old, or you have a parent/guardian who has given verifiable consent on your behalf if you are a minor;
• You provide accurate registration information;
• You agree to comply with these Terms and applicable Indian law.

The Service is intended for personal, educational use by school students and their families in India. It is not intended for commercial use, classroom-wide deployment, or redistribution without our written permission.

3. Your account

You need an account to use the Service. When you create an account:

• Use a working email address. Minors must provide a parent's email for consent;
• Choose a strong password and keep it confidential. You are responsible for activity on your account;
• Notify us immediately at contact@shikshapal.com if you suspect unauthorised access;
• Do not share your account with anyone else, sell it, or let multiple people use the same account.

You may delete your account at any time by writing to us. We may also delete inactive accounts as described in the Privacy Policy.

4. Licence to use the Service

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the ShikshaPal mobile application on Android or iOS phones you own or control, for your own learning. This licence does not transfer ownership of any part of the Service to you.

You may not:

• Copy, modify, or create derivative works of the application except as permitted by the open-source licences of its components;
• Reverse-engineer or decompile parts of the Service except as expressly allowed by Indian law;
• Resell, sublicense, or commercially distribute the Service or its outputs;
• Use the Service to build a competing product, or to scrape or harvest content from it.

5. Acceptable use

You agree not to:

• Use the Service to harass, harm, threaten, or impersonate any person, including teachers and classmates;
• Try to make the AI tutor produce content that is illegal under Indian law, sexually explicit, hateful, violent, or otherwise harmful;
• Use ShikshaPal to cheat in a way that is prohibited by your school, board, or institution. ShikshaPal is meant to help you learn, not to write your exams or do your homework for you in violation of your school's rules;
• Attempt to bypass authentication, access another user's account, or interfere with our servers;
• Upload malware, attempt SQL injection or other attacks, or stress-test our systems without permission;
• Use the Service in any way that violates Indian law, including the IT Act, 2000 and rules made under it.

6. About AI-generated content

The Service is an aid to learning, not a substitute for it. ShikshaPal does not provide medical, legal, financial, psychological, or career advice. Any information of that kind that the AI produces should not be relied upon, and you should consult a qualified professional for such matters.

You are responsible for how you use the AI's output. We do not guarantee that the output is accurate, complete, suitable for your particular purpose, or appropriate for your school's curriculum.

7. Third-party services

The Service relies on third-party components and services, including AI models hosted on Hugging Face. The use of those components is subject to their respective licences and terms. ShikshaPal is not responsible for third-party services, but we choose them carefully and link to their terms where applicable.

The AI models bundled with or downloaded for use in ShikshaPal are open-source models (such as those in the Qwen, Phi, and Gemma families) released under their own licences. Your use of those models is subject to those licences.

8. Donations

ShikshaPal is free to use. You may, if you wish, make a voluntary donation to support development. Donations:

• Are entirely voluntary and unlock no extra features;
• Are processed by an external payment processor (to be confirmed);
• Are non-refundable except where required by law or where there has been a clear processing error;
• Do not constitute a charitable contribution unless we explicitly tell you they are tax-deductible.

9. Intellectual property

The ShikshaPal name, logo, brand, and the original parts of the application that we have written are owned by ShikshaPal. You may not use our brand without our written permission.

Open-source components included in the application remain the property of their respective authors and are licensed under their own terms. A list of major open-source components and their licences is available on request.

NCERT textbook content remains the property of the National Council of Educational Research and Training (NCERT). ShikshaPal aligns its tutoring to the NCERT curriculum but does not claim ownership of NCERT material and is not affiliated with or endorsed by NCERT.

10. Suspension and termination

We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated these Terms, harmed other users, or used the Service in a way that creates legal risk for us. Where reasonable, we will tell you why.

You may stop using the Service and delete your account at any time. Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnity, and governing law — will continue to apply.

11. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted operation.

We do not warrant that the Service will be free from errors, that the AI's output will be correct, or that downloads will always succeed. We do not warrant that the Service will meet the syllabus requirements of any specific school, board, or examination.

12. Limitation of liability

To the maximum extent permitted by law, ShikshaPal and its directors, employees, and contributors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, academic outcomes, or goodwill, arising from your use of the Service.

Our total aggregate liability to you for all claims arising out of or relating to the Service will not exceed ₹1,000 (one thousand Indian Rupees) or the total amount of donations you have voluntarily made to us in the twelve months before the claim arose, whichever is greater.

Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be limited under Indian law.

13. Indemnity

You agree to indemnify and hold harmless ShikshaPal and its team from any claims, damages, or expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

14. Governing law and jurisdiction

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms or the Service will be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India.

15. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will notify registered users by email at least 14 days before the change takes effect, and we will update the "Last updated" date above. If you do not agree with the change, you may stop using the Service and delete your account before the change takes effect. Continued use of the Service after the effective date means you accept the updated Terms.

16. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and ShikshaPal regarding the Service.
• Severability. If any part of these Terms is held to be unenforceable, the rest will remain in full force.
• No waiver. A failure by us to enforce any provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign these Terms without our written consent. We may assign them to a successor entity (for example, in a corporate restructuring) on notice to you.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Language. The English version of these Terms is authoritative. Translations are provided for convenience only.

17. Contact

Questions about these Terms can be sent to:

[Legal Entity Name]
Bengaluru, Karnataka, India
Email: contact@shikshapal.com